Privacy Policy
Effective Date: January 1, 2025
Last Updated: January 1, 2025
At Kingdom Healthcare Services LLC (“KHHomeCare”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, use our services, or receive SMS communications from us.
1. Information We Collect
- Personal Information: Name, address, phone number, email, date of birth, and relevant health details for care purposes.
- Communication Data: SMS/text interactions, appointment responses, and contact preferences.
- Billing Information: When applicable, we may collect billing addresses and payment details.
- Technical Data: IP address, browser type, pages viewed, and site usage analytics.
2. How We Use Your Information
We use your information to:
- Manage and schedule home health services and CPR classes
- Send appointment reminders, service notifications, and health updates via SMS or email
- Provide customer support
- Improve our website and user experience
- Comply with regulatory or legal obligations
3. SMS Communications
By opting in, you agree to receive SMS messages from KHHomeCare. These may include reminders, scheduling updates, and service alerts. Message frequency varies. Message and data rates may apply. Reply STOP to any message to unsubscribe or HELP for assistance.
4. Sharing of Information
We do not sell your personal information. We may share it only with:
- Authorized caregivers or family members (with your permission)
- Healthcare professionals involved in your care
- Third-party vendors supporting our services (e.g., SMS platforms, billing tools)
- Government or legal authorities when required
5. Data Security
We implement strong security measures to protect your data from unauthorized access, loss, or misuse.
6. Your Rights
You have the right to:
- Request access to your data
- Update or correct your information
- Request deletion of your personal information, where applicable
- Withdraw consent for SMS communications at any time
To exercise your rights, please contact us using the information below.
7. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted here with a new effective date.
8. Contact Us
If you have any questions or concerns, please contact us at:
Kingdom Healthcare Services LLC
100 NE 15th St, Suite 205
Homestead, FL 33030
Phone: (786) 693-2719
Email: info@khcareservices.com